2017/18
27225 - Introduction to Management Systems
Optional
4.1. Assessment tasks (description of tasks, marking system and assessment criteria)
Assessment details
1: Continuous assessment
1. Resolution of practical cases.
2. Testing of theory and practice throughout the semester.
3. Resolution of questions proposed by the teacher of the subject.
60% theoretical and practical tests; 40% practical cases.
2: Global assessment
60 test questions with four answers and only a valid. The approval requires 70% either answered
(One right answer for every four incorrect is discounted).
5.1. Methodological overview
Aims and scope
This course aims to introduce students to the knowledge of the systems most widely used in business management with the aim of improving efficiency in resource utilization.
The goal of this subject is to provide an overview of the requirements of the different standardized management systems used in the business world and the methodology needed for documentation, implementation and the subsequent certification as well as the tool used by the company to ensure compliance with applicable legal requirements and ensure the implementation of continuous improvement.
5.3. Syllabus
1. Introduction.
1.1. Motivation, teamwork, synergy and communication
2. Standardized management systems in the business world and its evolution.
3. Legal Compliance. Industrial policy and legislation.
4. Management Systems. Introduction and Overview
4.1. Quality management system. ISO 9001.
4.2. Environmental management system. ISO 14001.
4.3. Management system of health and safety. OSHAS 18001.
4.4. Management system of laboratories. ISO 17025.
4.5. System management of R + D + i. UNE 166002
4.6. Management system of corporate social responsibility
4.7. Integrated accountability system ARARSE
4.8. Other management systems.
5. Particular requirements for the different management systems.
6. Application tools in S.G.
7. Documentation and implementation of management systems.
8. Certification of Management Systems.
9. Prospective of Management Systems.
Practical sessions
Individualized work on the resolution of case studies based on real facts proposed in the classroom.